Home > Uncategorized > Tendering – managing risk with agreements and seeking opportunities through compliance

Tendering – managing risk with agreements and seeking opportunities through compliance

Yes, I have been hiding.  Nothing to do with the Springboks getting beaten by the Japanese, I promise.  Anyway, given my exposure to the tendering side of life early on in phase 2, I’m going to share my thoughts for the benefit of those who may not have had the “priviledge” yet, and offer a practical example of how not following the trodden path can produce results on site.

As a reminder, I arrived at JHG at a time when the project had not yet started on site (the head contract had not even been signed).   A lot of my time was spent tendering.  This is quite a process in JHG that, to me, often borders on spending more time trying to show due diligence than just getting the job done.  You could argue that I am being typically cynical, but hear me out.

STANDARD FORM AGREEMENTS

The first decision point when choosing the agreement method is whether labour, consultants or on-site work other than delivery is involved.  If none of the above apply, the standard JHG agreement is either a purchase order or supply only contract.  The monetary value further defines the agreement to use.

Purchase orders are used for minor supply materials, items, plant and equipment of simple well established specification with uncomplicated delivery requirements, and “off the shelf” items up to an indicative value of $100k.  On the Amaroo, these have typically been used for water pipe fittings and steel reinforcement.

Supply only contracts are used for supply only where no installation by the supplier is involved.  It is used where the supplier has a design liability or design component fabrication or assembly requirement pre-delivery.  Major materials such as concrete and quarry products (crushed rock in our case) which have a project value exceeding $100k and more stringent quality requirements are better suited to this agreement over a purchase order.  The bespoke shaft access systems were procured using this form of agreement (figure 1).

Bespoke shaft access system

Figure 1.  Bespoke shaft access system procured off a supply only contract.

Returning to the first decision point, if labour is involved, a short form subcontract agreement or standard subcontract is used.  These too are also value dependant.

The short-form subcontract agreement is used where the indicative value is less than $500k and where on-site work is involved.  It is used on low risk, low criticality works which are more usually more routine and less complex.  It is tailored to key Head Contract conditions and improved where possible.  I have used this agreement with the traffic management company to hold lollipops while I track heavy plant over main roads between shafts.   A short form agreement is much simpler, I liken it to brevity over waffle.  It is quickly produced and signed and returned by the willing SC.

The Standard Subcontract is used for subcontracts over $500k, where on site work is involved, and the risk and criticality issues need to be taken into consideration.  It also requires tailoring to the key Head Contract and improved where possible.  We have used a standard subcontract with the ‘drill and blast’ company due to the niche capability – they are not quite ‘RE P for plenty’ (figure 2).

Impact Drill & Blast

Figure 2.  Impact Drill & Blast have been engaged on a JHG Standard Sub-Contract.

The benefits to JHG of a standard subcontract are that they are water tight, and heavily favour JHG.  The catch is that they take hours to produce when done properly and are so heavily ‘legalese’ that the SC rarely actually reads or understands the document.  They usually just sign it as work is scarce and JHG is a tier one company (a cash cow).  This could be viewed as a benefit to JHG, but the amount of time spent answering SC questions afterwards when the information is in the contract they have already signed is startling.  Not dissimilar to any one of us signing up to Vodafone.  Another disadvantage is that if a SC has legal advice, it usually results in a game of e-mail ping-pong lasting days, if not weeks.

The agreements mentioned above are the most used on the Amaroo, although there are more e.g. plant hire and labour hire agreements.

TENDERING

When putting a package on the market, JHG invites at least 3 parties to tender.  They then return their quotes for analysis along with the agreement.  The key is to find the best value for money over the best price.  I was caught out early on by recommending a street sweeping company with the lowest hourly rate.  I had failed to squint at the fine print and note the minimum hours per call out which resulted in them being more expensive.  A newbie in the area, I did not take the time to investigate the location of each of the companies to ascertain likely response times.  The main effort is to ensure we clean any mud off the roads in the quickest possible time so that we do not upset the local community.  My first recommendation was twice the distance as the company that turned out to offer the best value for money.  We aren’t talking huge sums, but every little counts with my Scottish Project Manager who wouldn’t even pay for the CI’s dinner out of the project entertainment cost code!

Once recommended (internally within JHG), the subcontractor (or supplier) is set up on the project commercial pack by the commercial team and business can commence.  In terms of planning, One week is considered a quick turnaround, with four weeks not uncommon on the 60 something agreements the project has with other parties.

CODE COMPLIANCE

In addition to tender analysis, potential subcontractors must be building code compliant.  This is a system used to weed out the sham contractors.  A questionnaire is sent to all potential SCs which they fill out and return along with a signed copy of the SC (or their seldomly amended version for our review).

The issue lies in the ability of the potential SC to correctly complete the BCOC questionnaire.  It effectively eliminates the opportunity for small companies to win parcels of work as they don’t have the legal expertise to offer guidance on completing the form.  It is not an overly complicated process, but it is time consuming and not exactly written in Layman’s terms.

So why does JHG do it?  The simple reason is that if they did not, they would not be eligible to tender for government projects (BIG cash cows).  You could be forgiven for thinking that it is a sensible step taken to show the AUS Govt that you are squeaky clean (benefit, right?).  The disadvantage is that it constrains JHG when it comes to the tendering process and effectively does a full circle; we put the package on the market and land up going with who we always knew we would go with because no-one can be bothered to invest the time and money seeking legal advice to fill out the form only to be haggled to the bone once they are just about awarded the contract.

But there are exceptions to the rule.  I had an issue excavating one of my shafts;  we encountered an intact rock mass of very high strength basalt which our 3T (and then 5T) excavator could not break out.  Blasting was not an option as said shaft is adjacent to a water sewerage treatment plant.  Options are reduced to using conventional mechanical means.  I chose to crane in a small drill rig to core 100mm diameter holes in the layer of high strength fresh basalt, and then use a rock splitter to create man-made discontinuities in the rock mass.  This eliminates the relevance of the material strength.  The issue was that the only company I could find with readily available plant was a small company without office support.  In haste, the gentleman did not fill out the BCOC questionnaire correctly.  A phone call confirmed he did not have the expertise or resources to fill the form out and therefore appeared to be non-code compliant and therefore not eligible to win the work.

I set up a meeting in our office where he was able to use JHG’s legal team’s advice free of charge in an effort to establish whether I could ‘make things happen’.  It turned out that he was code compliant after all.  We awarded him the work and he started solving our problems in the shaft.

To conclude on my cynicism in para 2, it appears that by not being a robot you can actually get things done.  I agree that there is a need  to keep the cowboys out, but a common sense approach goes some way to recognising those who shouldn’t and those who can’t without a bit of help.

Categories: Uncategorized
  1. gtqs's avatar
    gtqs
    08/10/2015 at 7:25 am

    The conflict between the box ticking and action in the face of an urgent programming deadline is a reflection of the quality management/audit driven world we work in. Fortunately it would appear that the project manager/commercial team you are working with are sufficiently aware of the hoops you have to jump through to ‘get things done’! Regards Greg

  2. guzkurzeja's avatar
    guzkurzeja
    08/10/2015 at 2:15 pm

    Good blog mate, that’s easyly copy-and-paste-able into an AMR. For all the phase 1’s; take note, that’s how to write a blog entry. Don’t just rant like me!

    We found ourselves pressed into an awkward procurement issue a month or so ago as we realised the clubhouse waterproofing needed to be installed concurrently with the block work and no one had bought it. I tried writing all about it here but it became mega epic so I posted it separately. Cue the rant!

    Enjoy!

  3. Fran Rizzuti's avatar
    Fran Rizzuti
    13/10/2015 at 8:28 am

    Daz,

    You pretty much mentioned all the JHG forms of contract and mentioned consultants. I’d like to add, as I am currently writing a scope of works document, that if no physical on-site works are required and it is just consultant’s advice that is sought then JHG can use a Consultancy Services Agreement (CSA).

    I’m not, at this moment, 100% sure what it covers but on selecting a contract type for my scope of works I immediately saw that it can’t be used for on-site testing (as you stated), which is what I require, so a short-form contract was chosen. Or I should say ‘will be chosen’ if I actually have to put it out to tender; if I can get a previously used contractor to conduct the works then a simple VO to their existing contract would suffice and save a few grand in avoiding the tender process altogether.

    I am shortly going to be reviewing a CSA whilst working in the commercial team, for background understanding, so should be able to shed some light if you don’t already understand them?

    • daz_mullen's avatar
      daz_mullen
      13/10/2015 at 9:16 am

      Fran, I’ve not put a CSA together so please do share the love if you go down that route. Another option is to give the risk to a subcontractor already on your books e.g. Specify the required outcome and ask them to quote. They will then engage a SC and quote you that rate with their slice on top. You pay a premium for transferring the risk, but consider the savings made by not assigning commercial resources and it can work out to be the best value for money. I looked at this option when trying to get a small drill rig for a shaft. It never materialised because I managed to get the other company code complaint, but the option was there.

      • Fran Rizzuti's avatar
        Fran Rizzuti
        13/10/2015 at 9:24 am

        Cheers for the advice. I have thought about doing that very thing but there are technical concerns in going with this particular subcontractor; it’s not quite that straight forward. I will blog about this separately as It has been quite interesting and akin to one of Greg’s PCM exam questions.

  4. 14/10/2015 at 12:24 pm

    Daz, Thanks for the excellent blog. Very interesting to here the nuances between the 3 types of sc between supply, install and advice. I am finding that despite prior planning subcontractors before the job commenced as you did, some have been arranged once the works started. The issue I see is time. Trying to get 3 tender returns or more simply price comparisons on materials, all code compliant and within the time scale to do the works is tricky even though the job is in central London. This is not because there are a lack of subcontractors but just because of the speed of the works. Have you found a difficult balance between meeting programme timings and adhearing to commercial procedures?

    To get things done, the best way seems to chase people. Be it buyers, procurement or even our own expenditure approvers people need nudging to get things moving!

  5. 18/10/2015 at 12:30 pm

    Really insightful blog Daz, good to hear what you’ve been up to. Sounds like your input of common sense really made a difference whilst helping out one of the small guys.

    In contrast to yours, our PM here at Chaffey is one of nicest old guys you’ll ever meet (and also the tightest too… also not paying for meal during CI’s visit!) but he has recently had his fingers burnt after selecting a budget SC for the crushing/ screening of fill material. Although limited due to the remote location, the SC selected was primarily chosen based on the lowest price, as appears to almost be too automatically the case… and what fun it has been…

    With a firmly established “dell-boy” reputation, a couple of months ago the material processing subcontractor requested that JH hired an additional piece of plant (Cone Crusher) to add to their repertoire of screens and jaw crushers. It was claimed that it would speed up the production rate and allow previously unusable bi-product material to be used. The SC sold the idea to our PM under the guise that all oversize waste material (and we had mountains..) could be used as raw feed therefore would allow JH to cease the costly daily quarrying and transportation of raw material. A fair proposal a first glance…

    Our PM saw dollar signs without really analysing his claims and agreed to hire the Cone Crusher up to a limit of $45K. In the six weeks on site, the cone crusher produced a considerable amount of material (approx. 21,000 tonnes) due to the greater production rate, so in that respect the SC was correct. Unfortunately, of the material produced, not a single grain fell within the grading specification required..

    Despite the fact that the SC is contracted to produce specifically graded material types, they failed to conduct any of their own QA of any sort on the new products. It was not until I arranged my own testing of the material, a week after production began, that the non-conformance was identified. LESSON LEARNT!

    Fortunately, I’d requested that all new material was stockpiled separately until conformance was established. I just couldn’t believe that no internal QA was conducted by the SC…

    Amazingly, the SC then blamed the production of failing material on JH for not providing enough raw feed.. a flawed argument that entirely undermined his initial sales pitch, negating the requirement for raw feed… Thankfully, as a sceptic to the SC’s claim that we could simply use the oversize rock to produce all materials, I made sure that raw feed (with the essential fines) remained within the source entering the crushing/ screening system.

    On the day that the $45K hire limit was reached the SC refused to take-over hire payments and so the cone crusher was returned. Our PM was less than impressed now $45K lighter with nothing more than mountains of non-conforming material to show for his efforts.

    When I confronted the SC on his continued production of failing materials, I was told to test stockpiles that I knew would pass…or simply mix the failing material with the conforming material I had in stockpile…

    This guy was something else…

    Fallout
    With dwindling stockpiles of conforming material due to the rapid construction of the Reinforced Earth Wall, I needed a solution and quickly. After visiting the manager of the material testing labs in Tamworth, it was agreed that the best COA was to attempt to create a blend using the non-conforming materials produced. A simple blend calculator was set-up on excel before I set to work to find a suitable blend. Several hours later and things were looking up.

    As I stood on site briefing the plant operators on the latest weekly mix I felt more like Jamie Oliver that an Engineer, making a giant mud pie (Final blend = 9:7:3:1). To date, the new blend is passing the grading requirements but remains a time consuming process. The SC has not been held to account for any of his failings is currently not producing any more material until we agree to pay him for all failed material produced. He has the PM over a barrel as the cost to bring in a new SC for the small amount of material left to produce would be excessive. The PM intends to pay him in full, get the remaining material produced and see him on his way…

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